We advise you to carefully review these terms and conditions before using our services at Zonduo Technology to ensure you understand the obligations and responsibilities for both parties. By using our service, clients agree to the terms of this page. No guarantees are given to the clients if the client violates the Terms and Conditions given on this page.
Acceptance of Terms
Your acceptance of the updated terms is implied upon using our services. The terms and conditions may be updated periodically and it is your responsibility to regularly check for updates. Your continued use of our services after any changes will confirm your agreement to the updated terms.
Services
We offer web and app development services, PhD research services, and other related services. By using our services, you agree to comply with all applicable laws and regulations. We reserve the right to terminate services at any time if you breach these terms and conditions.
General Policies
At Zonduo technology, we pride ourselves on delivering top-quality services to our clients. We strive to make every client's experience with us a positive and successful one. Our team is comprised of experienced professionals who are dedicated to providing you with the best possible service.
Payment
- Payment for our services can be made in two modes, either full payment or part payment. In the part payment mode, the client must pay a certain amount after the delivery of each module or project or after the publication of the paper. In the full payment mode, the user must make a single payment for the entire product to avoid late payments and other related issues. We provide extensive support until the client is fully satisfied and has full knowledge of the project.
- For the part payment mode, the client is advised to pay the quoted amount at regular intervals to avoid service interruptions or late delivery of the project. It is important to pay the prescribed amount after completion of each module or the entire project. Failure to do so will result in a delay of the service or product until payment is received.
- The company shall not be liable for any fraudulent activity.
- Payment can be made directly or through other online modes, including official bank account transfers.
- Refunds can be made directly by cash or through online mode based on the clients’ preference.
- For international clients, payments must be made in currencies authorized by the Reserve Bank of India. The user is advised to pay in the currency of their respective country corresponding to Indian currency.
- The payment includes all taxes, such as VAT, Sales Tax, and Service tax. Our company has the legal right to revise the payment rate periodically. Users are required to pay the prescribed amount specified at the date of the agreement, even if the payments are revised.
- Users must pay in the prescribed installments only and cannot request additional installments. They are advised to strictly follow the conditions for the installment mode of payment.
- After successful payment, the user can obtain an invoice and a bill copy. Any additional charges incurred, such as for an advanced kit or special device recommended by the client, are the responsibility of the user. If the user requires any additional services beyond the legally agreed services prescribed in the document, they will be required to pay an additional amount.
- The company shall not be responsible for any charges that the clients’ bank may levy on the transaction.
- Once a project is paid for, an expert allotted by the management will begin working on the project, and the project cannot be cancelled or money refunded.
- The client may choose to continue with the project or cancel the project at any time until payment or deposit is made, and the work is allotted to an expert.
Refund Policy
Our company prioritizes efficient project management and client satisfaction. We have established the following cancellation and refund policy to ensure a structured framework for project handling. Please note that this policy reflects our commitment to delivering high-quality services while safeguarding the interests of our company.
In case of Implementation, Research Paper Writing, and Thesis Services
Cancellation and Refunds:
- Cancellation requests are only considered under specific conditions where the work cannot be delivered.
- Clients must provide prior notice for cancellation, and it's subject to certain terms and conditions.
- Refunds are processed swiftly, typically within one to two working days, upon meeting the stipulated criteria.
- The company reserves the right to evaluate and approve cancellation requests based on valid reasons provided by the client.
Cancellation Terms:
- Cancellation requests must be substantiated with valid reasons for project inadequacy and must align with our outlined guidelines.
- Clients cannot cancel ongoing projects during the development phase or on the day of delivery.
Refund Process:
- The refund may be provided directly or credited to the client’s provided bank account details.
Cancellation Request:
- Requests for cancellation should be made during stipulated working hours on business days.
- Cancellation requests are not entertained during government holidays or religious observances.
Client Responsibility:
- Clients are expected to report dissatisfaction within the specified timeframe outlined in the agreement.
- The company only accepts cancellations for projects developed by our firm.
Cancellation Charges:
- If a cancellation request is made post-development, a development fee may be charged to the client, subject to agreement terms and payment conditions.
Refund Scenarios:
- If the client decides to cancel any on-going projects for any specific reason, upto 30% refund is possible, contingent upon the reason being valid and approved by the company.
- In cases where the company cancels the assignment, a full 100% refund is guaranteed.
In case of Publication Services
Our Publication Service is dedicated to delivering high-quality publishing solutions. To ensure transparency and customer satisfaction, we have formulated the following refund policy:
Refund Eligibility:
Refunds will be considered if the publication service fails to meet the agreed-upon standards.
Refund Request Procedure:
- Clients must submit a formal refund request citing the specific reasons for dissatisfaction with the publication service.
- Requests should be made within a specified time frame, typically [specify time frame, e.g., 30 days].
Refund Amount:
- If the refund request is approved, the refund amount will be determined based on the severity and nature of the issues faced by the client.
- In the case of a refund, the amount refunded may vary but typically includes up to 25% of the service fee].
Refund Processing:
- Requests for cancellation should be made during stipulated working hours on business days.
- Cancellation requests are not entertained during government holidays or religious observances.
- Refunds will be issued using the same method as the original payment or through an agreed-upon alternative method.
Non-Refundable Situations:
Refunds will not be issued if the client’s research paper is in progress or has been completed and accepted for publication.
Cancellation Charges:
If the client cancels the publication service after a certain stage of the process, a cancellation fee may be applicable as outlined in the service agreement.
Client Responsibility:
Clients are responsible for providing accurate and complete information necessary for the publication process.
Benefits
- Clear Communication: Zonduo Technology places a strong emphasis on clear and effective communication with clients. We understand that communication is key to any successful project, and we strive to keep our clients informed every step of the way. Our team is always available to answer questions, provide updates, and address any concerns that may arise during the course of a project.
- Live Demos: Zonduo Technology provides live demos for all of our web and app development projects. This allows clients to see their projects in action before they are finalized, and provides an opportunity for feedback and adjustments as needed.
- Implementation Support: We offer implementation support to ensure a smooth transition for our clients once their project is complete. Our team will work closely with clients to ensure that all systems are set up correctly and that staff are trained on how to use any new software or technology.
- Installment Payment Plans: We understand that some clients may prefer to pay for their projects in installments rather than one lump sum. That's why we offer flexible payment plans to suit individual client needs. Our team will work with clients to develop a payment plan that fits their budget and timeline.
- High-Quality Service: Above all, Zonduo Technology is committed to providing high-quality service to all of our clients. We are passionate about what we do, and we take pride in delivering top-notch results that exceed expectations. With our expertise in PHD research services, web development, and app development, clients can trust that their projects are in good hands.
Overall benefits
- Expert guidance from experienced and knowledgeable professionals in your field of study.
- Customized research plans and methodologies tailored to your specific research needs.
- Timely and effective communication throughout the research process to keep you informed and involved.
- Assistance with manuscript preparation, including formatting and editing, to help you publish your research in top journals.
- Integration with the latest technologies and platforms to ensure optimal functionality and performance.
- Timely and effective communication throughout the research process to keep you informed and involved.
- Competitive pricing and flexible payment plans to accommodate your budget.
